Frequently Asked Questions
With hundreds of daily
visitors from around the world, naturally we get a few
questions. Here are some of the things that you, our loyal
customers, want to know. Got a question that isn't answered.
Just Ask!
Why is Anna's Incense better than the stuff in the dollar
store?
Freshness makes the difference. The packaged incense you
find in most stores was made overseas. It then spent months
on a ship crossing the ocean only to filter down into your
local retail shops. Anna's Incense is dipped fresh in Canada
and shipped within 48 hours of ordering. Often your incense
is only weeks old when you spark it up!
How long will it take for my order to arrive?
We strive to get all orders out within 48 hours. All
packages are shipped via USPS so your should expect your
incense to arrive within 2-5 business days.
How long does
Anna's Incense burn?
Most people are amazed at how long it takes to burn up a
stick of our incense. The 11" sticks burn for well over an
hour! That's one of the great benefits of fresh incense.
Cones burn for about half an hour and the jumbo wands have
been clocked burning for over 4 hours at a time!
Can I sell
Anna's Incense in my store?
Sure, we'd be happy to add you as an Anna's
Incense Distributor. Also, check out our wholesale site at
www.wholesaleincense.com and you can even shop online!
Where would be the best place to store the incense?
The poly bags that the incense comes in should keep it well
preserved. If you live in a humid climate and find that the
sticks are "sweating" (the oils are getting on the inside of
the bag) it's ok to keep them in the fridge, that will
ensure that the sticks stay well saturated. But usually as
long as you keep the package out of direct sunlight, you
will be ok.
Does Anna use real hippies to make her incense?
Well, here's a picture of our Dip Master, Steve, circa 1969.
You be the judge. :)
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